Validation memo
A written check of your plan: license type, administrator, costs, risks and timeline.
True North · Florida
Our services
Licensing, Medicaid, compliance and marketing for Florida home care businesses — one team from your first question to your first patient.
True North is one team for your whole home care business. True North Licensing gets you licensed, enrolled in Medicaid and the health plans, and keeps you compliant. True North Marketing brings you patients and caregivers once you're open. You work with one team from your first question to your first patient and beyond.
How we work with you
- We check your plan first. Before you spend money, we write you a validation memo: the right license for what you want to do, who can serve as administrator, what it costs, the risks and a realistic timeline.
- You approve the memo. You read it and sign it in your private client portal.
- We ask only for what your license needs. No long lists of papers that don't apply to you. You upload everything in the portal and see where things stand at any time.
- We file, follow up and prepare you for the survey. You get a message every time something moves.
- We launch you. The day your license is issued, the marketing side starts working on your first patients.
Licensing
Home health agency license
Skilled or non-skilled: application, documents, background screening, responses to AHCA and survey preparation.
Nurse registry license
Application, policies, and a system for your contractors' files and credentials.
Homemaker & companion registration
Registration, client records and clear guidance on what you can and can't offer.
Change of ownership, new counties, new services
Notices filed on time and the paperwork for growing or changing your agency.
Answering AHCA letters
If AHCA asks for more information, we prepare a complete, item-by-item response well before the deadline.
Mock survey & corrective plan
We walk through your agency the way a surveyor would, score every item, and fix what needs fixing — before the real survey.
Policy & procedure manual
Written for your license type and Florida's rules, ready for you to adopt and sign.
Emergency plan (CEMP)
Your emergency management plan, written and reviewed every year.
License renewal
Filed in the right window so there's never a gap.
Medicaid & health plans
Florida Medicaid enrollment
Readiness check, application and follow-up until your Medicaid ID is issued.
Health plan credentialing
Applications to the managed care plans in your region, regular follow-ups, contracts and loading.
Medicaid revalidation
Done on time, so your enrollment never lapses.
Staying compliant
Compliance calendar
Insurance, background screening, emergency plan review, business tax receipt, staff licenses and renewals — we track the dates so none are missed.
Ready for a sale
Clean, organized files that make your agency worth more if you ever decide to sell.
Marketing
Launch package
Starts the day your license is issued: Google Business Profile, website, caregiver job page, referral list and a first-patient plan.
Website & Google Business Profile
A fast website — bilingual where it helps — that shows your license number the way Florida requires.
Google Ads
Ads that reach families searching for care, only for the services your license allows, measured in calls and leads.
Caregiver recruiting
Ads and job pages that bring you qualified applicants.
Referral-source program
Relationships with hospitals, rehab centers, assisted living facilities and case managers in your area.
Monthly report
Leads, calls, applicants, cost per lead and patients started — in plain numbers.
Packages
- Licensed & launched — your license, policy manual and launch package.
- Medicaid ready — Medicaid enrollment plus three health plans, with follow-ups.
- Survey ready — mock survey, corrective plan and policy updates.
- Grow — monthly marketing plus your compliance calendar.
Our promises
- Nothing is sent to AHCA or anyone else in your name without your approval.
- We tell you the truth about timelines — no one can promise AHCA dates, and we won't.
- We never pay for or accept payment for patient referrals.
- We don't advertise your services before your license is issued.
- Your information stays private: we never ask for passwords to your accounts, and your files live in your secure portal.
Next step
Book a free consultation, press "Call me back", or reply to the email that brought you here. We'll start with a short conversation about what you want to build.